Enterprise Admins have the ability to increase and decrease API quotas. Increasing the API quota can be helpful if you are receiving connector errors regarding API quotas being reached.
For information on upgrading, please contact our Sales Department at email@example.com.
How to Adjust Quotas
This can be done within the admin dashboard, by navigating to Settings → Miscellaneous.
In the API section, admins have the ability to increase or decrease both concurrent API requests, and the number of API requests allowed over a 24 hours period:
When working with API quotas, there are three important things to keep in mind:
- API quotas only apply to third-party applications. They do not apply to form rendering if the form is published through the normal methods (e.g. copy & paste, iframe, etc.).
- The quotas are global, not tied to IP addresses.
- There are no negative consequences to increasing the quota number.