AWS Migration for Internationally Hosted Clients: What You Need to Know 


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We’re moving to AWS!

FormAssembly will be making an infrastructure switch to Amazon Web Services (AWS) for non-US hosted clients – a positive change that will result in rapid automated scalability when traffic increases, better redundancy for every type of server we work with, and an overall improvement in baseline performance.

Anticipate one (1) hour of downtime. During this time, your instance and all associated forms will be inaccessible, either by respondents visiting your forms/site or by administrators/members of your organization.

Scheduling

The hours available for migrating your forms are between 9:00 am - 6:00 pm ET (GMT -4), Monday through Friday. This time frame ensures that we have as many possible resources available to support you before, during, and after your migration takes place.

The deadline for scheduling your migration with us is April 30, 2018. All remaining instances will be migrated by May 10, 2018. Please contact our Customer Success team to get started: success@formassembly.com

Special Notes

Salesforce & Salesforce Marketing Cloud (ExactTarget)

If you are using FormAssembly with Salesforce or Salesforce Marketing Cloud (ExactTarget) and need to whitelist our new IPs please contact us at success@formassembly.com.

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