SUPPORT
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Documentation to help with your most complex use cases
See detailsFAQ
Frequently asked questions
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See detailsImplementation services
Assistance with complex projects, training, consulting, and form-building
See detailsFormAssembly success plans
Chat and email support is included for all FormAssembly customers, regardless of plan. If you need additional support, customized success plans and dedicated resources are also available. Reach out to your Customer Success Manager to learn more about these options.
Silver
Upgraded initial response times and case escalation with access to a Customer Success Manager.
Gold
2-hour initial response time and priority case escalation with a dedicated Customer Success Manager.
Platinum
1-hour initial response time, priority case escalation with a dedicated Customer Success Manager, and 24 hours of consulting services.
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FormAssembly certification
Take your FormAssembly knowledge to the next level with our Academy courses. Designed to help beginners and long-time users alike, with official certification available.
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FormAssembly product updates
Catch up on the latest feature releases in our product update series. You’ll find detailed descriptions of new features, links to help documentation and on-demand versions of launch webinars.
Read Product Updatesour award-winning customer support team is here for you
