How to Contact Us
1. Use our Contact Form
Help us understand more about how we can help with our Issue Reporting form:
2. Chat with Us
If a member of our team is available for chat, you will see the chat button in the bottom right when logged into FormAssembly. Our chat is limited so we may give you the attention you deserve while chatting.
Chat is available Monday - Friday, 10am to 7pm, US Eastern.
We provide free and unlimited support through our support request system. We do our best to answer as quickly and as thoroughly as possible, without canned answers or runarounds.
Standard support is available beginning Monday at 7am JST (GMT+9), through Friday 5pm PST (GMT-08:00).
Chat is limited to US business hours; available Monday - Friday, 10am to 7pm, US Eastern.
You can also search the Knowledge Base for questions not specifically related to your account.
We welcome your feedback in our Roadmap! We'd love to hear how we can make FormAssembly better for you.
Use the Blue Help Button to reach out to our team or search for help without leaving the page.