With FormAssembly's Essentials, Team, Enterprise, and Government plans, you can manage your organization's users and forms, along with each user's preferences and permissions. This is handy when you have an army of users that need specific access roles and preferences.
How do I upgrade?
Upgrading your plan is a smooth process. We have a few steps to take in order to provide you with the setup and customization you need.
The first step for upgrading is to contact us. This will help us understand your specific needs when setting up your upgraded instance of FormAssembly, as well as what you may have questions about.
You can also compare features to learn more.
Expect our follow-up email as soon as we set up your order. You will receive an email containing the URL and credentials to log into your FormAssembly instance.
On-Demand Webinars - select "Deep Dive: FormAssembly's New Licenses, Permissions Packages, and Plans"
Customize Your URL
We're happy to host your company's new instance of FormAssembly. Team plans and higher allow you to specify the custom URL for your forms to match your company's branding. For example mycompany.tfaforms.net.
You're also able to request a discount if your organization is a nonprofit.
Add More Users to Your Instance
Essentials plans and higher are built for instances with multiple users. If you would like to add additional users, please contact your Customer Success Manager.
Payment Method & Billing Schedule
A monthly subscription requires a credit card. On an annual subscription, we can invoice you.
Choose an annual billing schedule for a 10% discount.
We want to make sure that we communicate with you properly moving forward. For example, you may be the administrator for your system but have another colleague who should be set up as the primary contact or billing contact. You can note this on the order form.
On all FormAssembly plans, you can request a 20% nonprofit discount.
If you would like to have your existing forms copied from your current account, you can use our Form Transfer Tool.
For future access to your original forms, ask to suspend your account. You will still be able to access all the forms and responses, but new form submissions will not process or submit through connectors.