Account Password
If you need to update your plan or password follow the steps below.
- Once logged in, click on your name/username in the top right of the screen.
- Click Account.
- Click Update Password.
Password Policy
When entering a new password, please adhere to the following password policy:
- Passwords must include a minimum of 12 characters
- Passwords must use numbers, uppercase, lowercase, and special characters
- Personal Identifiable Information (PII), such as your name or email address, cannot be used within a password
- Commonly used passwords (such as p@ssword123) are restricted and will return an error if entered
- Basic, Essentials, Team, and Enterprise plan users cannot reuse their last 4 passwords
- Government plan users cannot reuse their last 24 passwords