Managing Support Email Requests 

In this Article
Related Articles


By default, using the in-app option to "open a support request" will send a support request to FormAssembly's support team. This is true for all enterprise users and administrators.


For information on upgrading, please contact our Sales Department at

Support Requests

If an enterprise admin changes the support email located at Admin DashboardSettingsGeneralAdministratorSupport Email to anything other than blank or, your support requests will be sent to that email and not to FormAssembly.

We highly recommend leaving the "Support Email" field blank, so that support requests can be sent to the FormAssembly support team.
Terms of Service · Privacy Policy