Overview
By default, using the in-app option to "open a support request" will send a support request to FormAssembly's support team. This is true for all enterprise users and administrators.
Requirements
For information on upgrading, please contact our Sales Department at sales@formassembly.com.
Support Requests
If an enterprise admin changes the support email located at Admin Dashboard → Settings → General → Administrator → Support Email to anything other than blank or support@formassembly.com, your support requests will be sent to that email and not to FormAssembly.
Note: We highly recommend leaving the "Support Email" field blank, so that support requests can be sent to the FormAssembly support team.