Export Data 


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Overview

You can export your data anytime on the Responses page with the Download as... dropdown. Select the desired download file type to begin your export.


Define what to Export

Choose which data to export in the report using Search queries and Filter Options.

Read our article on reports for more information about these search and filter options.

Select Apply All Filter Options to submit your report query.


Export Formats

When your report is ready, hover over the Download as… menu and select the type of file you would like to export your report as. 

Choose from the following file types:

  • CSV (Excel)
  • HTML
  • XML
  • PDF
  • JSON
  • Attachments (Export only the attachments uploaded to your form responses)

CSV Export

CSV stands for Comma-Separated-Value. This plain text format is compatible with many desktop applications, including Microsoft Excel. The file contains one line per response and one question per column.

Once you have selected CSV as the export type, click Confirm on the Export CSV prompt.

The form owner will receive an email notification when your file generation is complete and the export is ready for download. 

The export status for CSV files allows you to monitor the progress of your export. As the file is generated, the status will display either "Queued", or a progress bar with a completion percentage. You may click on the blue trash icon to cancel the export. 

Note: Large response exports may appear to stall on 99% as the process completes the finalizing merge. Please, do not cancel the export when the status is 99%.

Once the CSV export is ready, the status will display as "Completed”. The download icon will turn blue and allow you to access your files until the listed Expiration date. CSV export files expire after 7 days and must be exported again if access to the file is still needed.

XML Export

This is a machine-readable format, most often used when custom development is needed to import the data in a third-party application.

PDF Export

If you have an Essentials plan or above, you can export one or more of your responses from the report table as PDFs.

Note: Only the form owner can export responses at this time. If a form has been shared with you through the Collaboration feature, you will not be able to export the responses as PDFs.

When you select one response to export as a PDF, you will see the following pop-up appear:

You can enter a single email address or multiple emails separated by commas. The email address for the current user will appear by default. If multiple responses are selected to be exported you will also see this option appear:

By checking this box you can send all of the responses together, stacked into a single PDF. The merged PDFs will be ordered by Response ID. If you do not check this box, they will be sent as individual PDFs in a ZIP file attached to the email. 

Note: If you’re exporting a large number of responses and receive a “Your request failed” email, please try selecting fewer responses before trying again, or use the merge option to send more responses stacked into a single PDF.  
  • Due to email limitations, when exporting more than one response, merging the PDFs will allow more responses to export successfully.
  • Use the merge functionality when selecting a large number of responses for the best results. On average, we recommend merging the PDFs if you're exporting more than 50 responses. 
  • If you choose to send a ZIP file of individual responses, you will be able to send less in a single export, depending on the quantity and complexity of the form responses.

Attachments Export

This format exports all the files that have been uploaded with your form, in one or more ZIP files.

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