Edit Multiple Choice Fields and Autosuggest 

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This article references Autosuggest, a feature which is available on Form Builder version 4.4.0 and higher. Currently, all new forms created will have Autosuggest enabled. Autosuggest is available to all Premier and Enterprise Cloud users.  This feature is not available for Enterprise On-Site users.

Add Choices for Multiple Choice Fields

Select a field and click the Choices button from the floating toolbar to add your choices. 

You can also press the Tab key while editing choices text to quickly add more choices.

Edit Choices

Add, edit, delete, and rearrange choices for all multiple choice field types in the Edit Choices menu. Select the field and click Choices to open the menu:

From within the Edit Choices menu:

Add new choices

Type in your choices or copy and paste from an existing list.  Press enter or OK to add your choice to the list.

Edit choice text

Click on a choice and begin typing.

Rearrange choices

Drag and drop choices vertically.

Delete choices

Click on the trash can button on the right side

Sort choices alphabetically 

Click Sort(a-z) (click again for reverse alphabetical sort).

Delete all choices

Click the red Delete All button

Edit Choices - Dependencies

If you have a dropdown menu set to be dependent on another menu, you can make additional changes in the Edit Choices menu:

Add a new choice to a particular category,

Click Add to Parent Menu or Add to Child Menu

Move choices between parent and child menus 

Drag your choices horizontally.

If the CSV Format box for the dependent menu is not checked, each line entered will represent one choice.
For example, without the CSV Format box checked, Dairy,Cheese will be one choice. With the CSV Format box checked and Dairy,Cheese as the choice text, Dairy will be added to the parent menu and Cheese will be listed as a child menu choice within that parent menu.

To use the CSV format:

  1. Set up a menu dependency between two dropdown fields in the Options sidebar.
  2. Click Edit Choices.
  3. Check the CSV Format box.
  4. Type each set of parent and child choices on the same line, separated by a comma. For example: Dairy, Cheese. You can also paste in multiple sets of comma separated values—include each set on a separate line.
  5. Click Add or press Enter.


The Autosuggest menu option works best for large menus and can support up to 200,000 choices. With Autosuggest, rather than locating choices in a lengthy dropdown menu, users are instead able to begin typing into a text input field and have valid entries from a list you upload suggested to them.

If you are an enterprise user, you will need to make sure the Can Use Datasets permission is checked under User Roles in the Admin Dashboard for any user wishing to use this feature.

Autosuggest is available to all Premier and Enterprise users.  The feature can be used on all forms that are using Form Builder version 4.4.0 or higher, which is currently the default for all new forms created.  The Autosuggest feature is not compatible with our Menu Dependency feature.

Please note, using the Autosuggest feature will overwrite any choices added in the Basic menu.  We do not recommend adding any sensitive information to your Autosuggest datasets (e.g., SSN).

To begin, select a drop-down menu field, click Choices, select Have more than 500 choices? and choose to switch to the Autosuggest Menu.

In the Autosuggest Menu:

  1. Click Choose File to upload a correctly formatted single or double column CSV file. (Once you've uploaded a valid file, you'll also be able to reuse it by choosing it in the Select a file dropdown menu).
  2. Next, you will need to select the language of the CSV from the Language dropdown field. Only one language can be used for each dropdown menu.
  3. Click Preview.
  4. You'll be presented with a preview of your data set that contains the first five rows of the set and the last two rows of the set.  From the image above:
    1. The name of the CSV file you've uploaded and a button for exporting it.
    2. A preview of your data set, featuring the first five rows of the CSV and the last two rows
    3. The total number of entries (rows) in the data set
    4. A checkbox to create a new field to receive data from the second column will be present if you've uploaded a two column CSV.
  5. Click Done to complete setup and return to the Form Builder

You'll see that in the Form Builder, your dropdown menu field has been replaced with a text input field (or two, if you uploaded a two column CSV). To test out your new menu, click Preview from the View menu at the top of the Form Builder.

Begin typing in the text input field. As you do, you'll see a list of possible values suggested. Click on one of the values to select it and set the field value to that choice.

Please note, there is a hard limit of 20 results for the Autosuggest feature.  In other words, form respondents will be able to see a maximum of 20 results when they type each character. 

By default, if you've uploaded a two column CSV, the field created for the second column's values will be set to be hidden from the form respondent. This is useful if you need to pass data (for example, an ID number) to Salesforce or another connector but don't want that to be visible in the form (Note: This is not secure and this feature should only be used for data that you consider public).

To set that field to be visible to the user:

  1. Select the field.
  2. In the Options sidebar, click Change Question Type.
  3. In the Change Question Type tab, click Single Line Text
Note: When using the autosuggest two field/column feature in combination with repeatable sections you will need to place both fields within a repeatable section, otherwise the feature will not work properly.  Any time you are using menu dependencies with repeated sections, all dependent menus must be inside the same repeated section as the parent menu.

Finally, if you would like your respondents to be able to add an option that doesn't exist in your dataset, they can do this by simply typing the answer into the field.  In other words, respondents are able to add responses that do not currently exist in your dataset. 

Autosuggest CSV Formatting Guidelines

Please format your CSV according to the following guidelines in order to use it with Autosuggest.  You can download a sample CSV file here.  

  • The CSV may have a maximum of 200,000 items
  • Make sure to save the CSV in UTF-8 format, particularly if you are using any special characters.  If you are not seeing words with special characters when your CSV is uploaded, then it is likely not saved in UTF-8 format.
  • The CSV may have a minimum of one column and a maximum of two columns.
  • The first column of the CSV needs to be a human readable and searchable column heading. The system will ignore the FIRST line of the CSV while it is being processed, as it assumes that this line will contain column headings. 
    • Example First Line: Company_Name, Unique_ID
  • Columns must be delimited (separated) by a comma—no other delimiter is accepted.
    • Example: Column,Row
  • Cells that contain commas as part of their value MUST BE enclosed by double quotation marks.
    • Example: "Google, Inc",12345

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