Salesforce Connectors Troubleshooting

Learn about basic troubleshooting tips for working with the Salesforce Connectors.

Articles

New Custom Salesforce Fields and Objects (Refresh Schema)
Learn how to resolve common Salesforce connector issues
Dates and Dashes Issues in the Salesforce Connector
Overview Salesforce has issues with dashes when dates are submitted via the Salesforce connector.  A simple formula will allow you to automatically convert the date from MM-DD-YYYY to MM/DD/YYYY. Resolution Use the following formula in you...
Find Records in Salesforce
Learn how to resolve common Salesforce connector issues
Locked Connector
Overview In the rare case you have changed plans and no longer have access to certain connectors, these connectors will be locked on your form so you are unable to re-configure them.  However, you will be able to delete these connectors to les...
State and County Picklists
Learn about State and Country Picklists
Salesforce Assigns a Different Owner ID
Learn how to resolve common Salesforce connector issues
Salesforce Rich Text Fields (WYSIWYG)
Currently, FormAssembly cannot send rich formatted text to Salesforce.
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