Salesforce Connectors Troubleshooting

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 Troubleshooting Basics for the Salesforce Connector
Troubleshooting the Salesforce Connector The class below provides an introduction to troubleshooting your Salesforce Connector as well as resolution steps for some of the most common Salesforce errors. ...
New Custom Salesforce Fields (Refresh Schema)
Learn how to resolve common Salesforce connector issues
 Salesforce Error: INVALID_LOGIN: Invalid username, password, security token, user not active, or user locked out
Learn how to resolve common Salesforce connector issues
Salesforce Error: INVALID_OPERATION_WITH_EXPIRED_PASSWORD
Learn how to resolve common Salesforce connector issues
Salesforce Error: Create Case - No selected contact: Contact ID
Learn how to resolve common Salesforce connector issues
Salesforce Error: INVALID_FIELD: No such column
Learn how to resolve common Salesforce connector issues
Salesforce Error: REQUEST_LIMIT_EXCEEDED
Learn how to resolve common Salesforce connector issues
Salesforce Error: Create/Update OBJECT - entity is deleted
Learn how to resolve common Salesforce connector issues
Salesforce Error: Is not a valid value for the type xsd:date
Learn how to resolve common Salesforce connector issues
Find Records in Salesforce
Learn how to resolve common Salesforce connector issues
Salesforce Error: Create OBJECT - The content of elements must consist of well-formed character data or markup
Learn how to resolve common Salesforce connector issues
Salesforce Error: INVALID_QUERY_FILTER_OPERATOR
Learn how to resolve common Salesforce connector issues
Salesforce Error: Required Fields are Missing
Learn how to resolve common Salesforce connector issues
Salesforce Error: "CampaignMember - entity type cannot be inserted"
Learn how to resolve common Salesforce connector issues
Salesforce Assigns a Different Owner ID
Learn how to resolve common Salesforce connector issues
Salesforce Error: "ID Value of Incorrect Type"
Learn how to resolve a Salesforce Connector error of "ID Value of Incorrect Type"
Salesforce Error: "Attempted to add a campaign member where either the member id 'null'..."
When creating campaign members in Salesforce, you must link them to both a campaign and a contact or, a campaign and a lead.  To do this, you will need to map those respective IDs in your connector. If you do not map a campaign ID and a co...
Salesforce Auto-Number, Formula, and Lookup Fields
In general, FormAssembly does not have access to Salesforce Auto-Numbering, Formula, and Lookup fields.  This is due to Salesforce's API and the types of fields that FormAssembly is able to access.  However, there are occasional s...
Salesforce Rich Text Fields (WYSIWYG)
Currently, FormAssembly cannot send rich formatted text to Salesforce.
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