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Overview FormAssembly’s Single Sign-On (SSO) is a powerful tool to guard against unintended form access and reduce spam. Team plans and above can use FormAssembly’s Identity Provider Management capabilities to allow users to set up SSO for SAML o...
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Learn how to skip one-time or recurring charges in your payment connector.
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Learn how you can update your FormAssembly plan and password.
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Last Updated: 02/11/2022
in Troubleshooting and Errors Overview PayPal returns certain error codes when there are processing errors. Below is an example of an error code along with the codes and what they mean. Example In this example, you see Error while creating encrypted button (245). This m...
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Last Updated: 08/07/2024
in Connectors & IntegrationsAdd a HotJar tracking code to your form to track analytics: including features like heatmaps, visitor recordings, conversion funnels, form analysis, and feedback polls.
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Error The record couldn’t be saved because it failed to trigger a flow. A flow trigger failed to execute the flow. Flow error messages: An unhandled fault has occurred in this flow An unhandled fault has occurred while processing the flow. Please...
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Learn how to prefill information through the CAS prefill connector
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Last Updated: 02/11/2022
in Reporting and Responses Completion Rate The completion rate is the amount of people who completed your form divided by the number of people who visited your form. When accessing the FormAssembly form link directly (or if you are embedding your form with an iframe), acces...
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Last Updated: 02/11/2022
in Troubleshooting and ErrorsLearn how you can resolve the "Error Sending Email With Message-ID fa_Message" error.
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What is SCA? Strong Customer Authentication (SCA) is a new European regulatory requirement which is meant to make online payments more secure and reduce fraud. SCA requires authentication to use at least two of the following three elements: Somet...