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Learn how to resolve common Salesforce connector issues
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Learn about State and Country Picklists
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Last Updated: 02/11/2022
in Troubleshooting and Errors Overview In the rare case you have changed plans and no longer have access to certain connectors, these connectors will be locked on your form so you are unable to re-configure them. However, you will be able to delete these connectors to les...
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Overview Salesforce has issues with dashes when dates are submitted via the Salesforce connector. A simple formula will allow you to automatically convert the date from MM-DD-YYYY to MM/DD/YYYY. Resolution Use the following formula in you...
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Last Updated: 02/11/2022
in Troubleshooting and Errors Introduction When copying and pasting into FormAssembly, there is often formatting carried over from where the information was copied. This will cause the text to have a yellow background or show as a different font type. Steps In order to clear...
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Last Updated: 02/11/2022
in Troubleshooting and Errors Learn how to resolve the error: "This response has already been processed"
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Last Updated: 02/11/2022
in Troubleshooting and Errors Learn how you can resolve the "Error Sending Email With Message-ID fa_Message" error.
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Last Updated: 02/11/2022
in Troubleshooting and Errors Introduction Please Note: Our support team does not provide custom code and cannot help edit, write, or design custom code for your forms. If your custom CSS is not working as it should, there are a couple of methods you can use to tro...
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Last Updated: 02/11/2022
in Troubleshooting and Errors Overview PayPal returns certain error codes when there are processing errors. Below is an example of an error code along with the codes and what they mean. Example In this example, you see Error while creating encrypted button (245). &n...
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Last Updated: 02/11/2022
in Troubleshooting and Errors Overview When dealing with Stripe, you will occasionally run into error messages in the log that prevents it from running. Error - Unit Price not Set The most common occurrence is when you're using both single and recurring payments on the ...