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  1. Salesforce Error: Use one of these records?

    Created On: 06/06/2018 in Troubleshooting and Errors Salesforce Common Errors
    Error Use one of these records? Normally, this error relates to the Salesforce's Standard Duplicate rule.  If you have this rule enabled, it'll be showing an alert every time you are trying to create a duplicate record. This issue can also be...

  2. Salesforce Error: Cannot specify ID in an insert call

    Created On: 06/05/2018 in Troubleshooting and Errors Salesforce Common Errors
    Error Create Account - Cannot specify ID in an insert call There are two possibilities for this error.  Both Resolutions are listed below. This issue is caused by using a URL to prefill the Account ID of the first repeatable section and expec...

  3. Salesforce Error: Failed to trigger a flow

    Created On: 06/01/2018 in Troubleshooting and Errors Salesforce Common Errors
    Error The record couldn’t be saved because it failed to trigger a flow. A flow trigger failed to execute the flow. Flow error messages: An unhandled fault has occurred in this flow An unhandled fault has occurred while processing the flow. Please...

  4. Salesforce Error: Data value too large

    Created On: 06/01/2018 in Troubleshooting and Errors Salesforce Common Errors
    Error Data value too large This error means that the value submitted to Salesforce exceeds the maximum character length set for the Salesforce field. Resolution Apply character limit to the text field that is throwing the error. To add a char...

  5. Form Contact Information and GDPR Rights Link

    Created On: 05/28/2018 in Using the Form Builder Form Building Tips
    Learn how to show your contact information and link to GDPR rights on a form by form basis.

  6. Mailchimp Groups

    Created On: 04/24/2018 in Connectors & Integrations HTTPS Connector
    Before You Begin Before you can work with MailChimp Groups in the HTTPS Connector, you'll need to create your MailChimp Audience: https://mailchimp.com/help/create-audience/ Next, create a new MailChimp Form: https://mailchimp.com/help/add-a-...

  7. Enable IP Anonymization for Form Respondents

    Created On: 04/23/2018 in Form Options and Features Form Processing
    Learn how to anonymize the IP addresses for form respondents

  8. Form Builder Version

    Created On: 04/19/2018 in Using the Form Builder
    I've been notified that a new Form Builder version is available. What does that mean? We regularly update the Form Builder to address issues and add new features. Sometimes, we decide to release an update as an official new version . A new ve...

  9. Common Stripe Error Messages

    Created On: 04/18/2018 in Troubleshooting and Errors
    Overview When dealing with Stripe, you will occasionally run into error messages in the log that prevents it from running. Error - Unit Price not Set The most common occurrence is when you're using both single and recurring payments on the same...

  10. Editing HTML Sections

    Created On: 04/12/2018 in Using the Form Builder Add & Edit Content
    Learn how to edit HTML sections in the Form Builder.
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