Salesforce OAuth Token Limit 

Overview

In Salesforce, there can be only 5 active OAuth tokens for a given Salesforce user/service combination. A new token is generated each time you select "Connect to Salesforce" or "Reauthorize" on the External Authorizations page and log into Salesforce. 

Use the instructions provided here if you have reached your token limit.

Check for OAuth Token Availability

1. Access your Salesforce Org
2. Hover your mouse over your profile and click it
3. Click Settings 
4. Search for "Connections" in the quick search bar
5. Check for connections made to FormAssembly
6. If there are already 5 connections to FormAssembly, this means there are no free OAuth tokens available.

Revoke the Least Utilized OAuth Token(s)

1. Within the Connections list in Salesforce, revoke the connections to FormAssembly with the lowest "Use Count". Once you have 3 or fewer FormAssembly connections, continue.
   • Please make sure not to revoke connections with a high "Use Count" value.
2. In FormAssembly, choose one of two options: 
   • (Recommended) On the External Authorizations page, click "Reauthorize" for your Salesforce service. 
     • When reauthorizing through this page, the update is applied to all connectors and dynamic picklists that were using the authorization. 
   • Click "Connect to Salesforce" in the Salesforce connector to create a new connection 
     • With this method, you may need to reauthenticate other connectors on your account through the External Authorizations page.