Popular Articles

  1. Release 5.75

    Changes & Bug Fixes SSO Enforcement enablement available for all Essential and above plans Resolved an issue of being unable to view the file list and unprotected list links on the CSV report Resolved an issue where saving a form leads to 5...
  2. Release 5.42

    5.42 Changes & Bugfixes Excel Connector performance improvements 5.42.1 Highlights Creating Excel Connectors now offers new controls and updated capabilities. Multiple Forms Mapping : No more one-size-fits-all approach! Now you can...
  3. Release 5.65

    Changes & Bugfixes Fixed accessibility issue where the element incorrectly had a role="form" attribute, ensuring compliance with WCAG 1.3.1 (A)  ...
  4. Completion Rate Information

    Completion Rate The completion rate is the amount of people who completed your form divided by the number of people who visited your form. When accessing the FormAssembly form link directly (or if you are embedding your form with an iframe), acces...
  5. How to Resolve "Cannot send message without a sender address" Error

    Learn how you can resolve the "Error Sending Email With Message-ID fa_Message" error.
  6. Salesforce Error: Failed to trigger a flow

    Error The record couldn’t be saved because it failed to trigger a flow. A flow trigger failed to execute the flow. Flow error messages: An unhandled fault has occurred in this flow An unhandled fault has occurred while processing the flow. Please...
  7. SCA and the Stripe Connector

    What is SCA? Strong Customer Authentication (SCA) is a new European regulatory requirement which is meant to make online payments more secure and reduce fraud. SCA requires authentication to use at least two of the following three elements: Somet...
  8. Release 5.45

    5.45 Changes & Bugfixes Adding logging to support future maintenance of the platform 5.45.2 Changes & Bugfixes Fixed an issue for Prefill via URL not working in Workflow when the upgraded technology for our form viewer was introduced to som...
  9. Managing Support Email Requests

    Overview By default, using the in-app option to "open a support request" will send a support request to FormAssembly's support team. This is true for all enterprise users and administrators. Requirements Enterprise Compliance Cloud For i...
  10. Available Templates List

    Default templates are available to all FormAssembly plans.  Note : Default templates are not automatically available on some legacy plans. For assistance transferring any of the listed templates, please contact our Support Team . Templa...
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