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Overview
When sending a custom date from FormAssembly to Salesforce, it is important to consider the type of Salesforce field receiving the value.
The commonly used @YMDNOW() formula returns an ISO 8601 Date/Time string . While this...
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Learn how to send conditional email notifications to members of your organization based on form responses.
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Overview
By default, using the in-app option to "open a support request" will send a support request to FormAssembly's support team. This is true for all enterprise users and administrators.
Requirements
Team
Enterprise
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Last Updated: 09/29/2026
in Release Notes
IMPROVEMENTS & BUG FIXES Fixed an intermittent issue that could cause form pages — including form themes and images — to fail to load, and could occasionally cause a login attempt to fail even with the correct credentials. If you experienced ...
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Last Updated: 09/28/2026
in Release Notes BUG FIXES Fixed an issue where automated link-checking or security-scanning tools accessing a Workflow's "Save and Resume" link could temporarily block the actual respondent from resuming their form, resulting in an error. This was most noticeabl...
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Last Updated: 09/23/2026
in Release Notes
This release includes internal improvements to our Salesforce Marketing Cloud connector infrastructure. No customer-facing changes were included in this release. ...
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Learn about configuring Salesforce API users
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Overview
Salesforce Dynamic Picklists are multiple-choice questions that get their list of choices directly from Salesforce. Values are populated from Salesforce when the field is clicked by a respondent (unless there is a configured prefille...
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Introduction There are some cases where you might need to reauthenticate or change the authenticated account for your Salesforce Connector. You might be switching from Sandbox to Production accounts, you might be adding a new user to your organiz...
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Last Updated: 09/18/2026
in Release Notes
Note: Not all FormAssembly accounts were affected by the recent outage. Impacted accounts have received an email from FormAssembly support. What happened During the recent Salesforce disruption, some Salesforce Connector authorizations in Fo...