New Articles

  1. Using a Custom URL on Your Forms

    Introduction It is now possible to set a custom URL for your form! This custom URL will mask the standard URL's form ID without replacing it. Because the URL is being masked and not replaced, both URLs will be available to your respondents.  Requ...
  2. Email Notification Security and Authentication

    Email Notification Security and Authentication FormAssembly adheres to common best practices when sending emails including: Using consistent IP addresses when sending bulk emails Keeping valid reverse DNS records for our mailing IP addresses Us...
  3. Styling PDFs

    Introduction With our new PDF features, we have also included the ability to define at the account or admin levels, custom headers and footers for your generated PDFs by using HTML and CSS. When defined, these will display on every page of the PDF ...
  4. Sending Response PDFs to Salesforce

    Introduction When setting up your Salesforce Connector, you can choose to send a PDF of the response to Salesforce. This feature supports all Salesforce Objects, including Attachments, ContentVersion (Files), and more.  Contents of the PDF incl...
  5. Available Templates List

    Default templates are available to all FormAssembly plans.  Note : Default templates are not automatically available on some legacy plans. For assistance transferring any of the listed templates, please contact our Support Team . Templa...
  6. Theme Retirement

    What does Theme Retirement mean?  Theme Retirement is when an Administrator changes the status of a theme from public to private. A Retired Theme is a private theme that does not belong to a user, but was once a public theme on the instance applied...
  7. Theme Customization Controls

    Overview This document outlines the standardized controls used in FormAssembly themes.  You have 36 options to control within the form builder, but if you'd like to stylize your form even more, you can use the controls below along with your CSS kno...
  8. Dynamic Picklist (v2)

    Overview Salesforce Dynamic Picklists are multiple-choice questions that get their list of choices directly from Salesforce. Values are populated from Salesforce when the field is clicked by a respondent (unless there is a configured prefille...
  9. Add HotJar Analytics to a Form

    Add a HotJar tracking code to your form to track analytics: including features like heatmaps, visitor recordings, conversion funnels, form analysis, and feedback polls.
  10. Locked Connector

    Overview In the rare case you have changed plans and no longer have access to certain connectors, these connectors will be locked on your form so you are unable to re-configure them.  However, you will be able to delete these connectors to lessen c...
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